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Question

Listed dates in table can't be changed to descending


Hi there,

I can't seem to get this working like I think it should and feels like a basic oversight or I'm simply doing it wrong.

I have created a table in analytics where I want to see the dates in a descending order but it appears that it's always ascending by default and cannot be changed. 
Not being able to adjust this is annoying enough by itself but it is doubly so considering that exports (pdf) do not contain the entire table list but just the “visible” part on the analytics report, as shown in the screenshot below. The dates from June till start of September are simply missing in this example.
So I’m stuck with exports that not only miss data but will never show the most recent data.

Is this an oversight on my side or actually some that's “working as intended”? If the latter, I’d suggest putting this on the to-do list for future changes.

 

 

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2 replies

eeha0120
Skilled Expert
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  • Skilled Expert
  • 746 replies
  • September 6, 2023

Hi.

As a matter of fact, currently Sorting capabilities is missing in Analytics. They mentioned in one of the latest webinars that Freshworks will be working on that, as that is something really needed and requested.

If you submit a Feature Request here through the forum (Freshworks Ideas | Freshworks Community), please share the link in order we could vote.

 

Regards,


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  • Apprentice
  • 1 reply
  • January 17, 2024
eeha0120 wrote:

 

If you submit a Feature Request here through the forum (Freshworks Ideas | Freshworks Community), please share the link in order we could vote.

 

Hi @eeha0120 

I have made a request; you can find it under

https://community.freshworks.com/ideas/reports-change-the-listed-data-in-the-table-in-descending-ascending-order-34846

I would appreciate it if you could vote.


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