Question

Missing translations in Reports

  • 7 August 2023
  • 1 reply
  • 51 views

Hello there,

since a couple of months we are missing some translation of fields in the detailed helpdesk report.

Instead of the real field description we get e.g. [missing “en.helpdesk…..” translation] or [missing “en.helpdesk_reports…..” translation].

All of the report description are affected of this.

Does anybody have an idea what is the cause and how to fix it?

Thank you

br

Martin


1 reply

Badge +4

Hi 

Seems like a backend issue, try opening a ticket with support. 

Reply