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Question

Freshping dead forever?


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All available documentation for Freshping mentions that an update about the suspension of the service will be provided 23H2 - can we assume that no news in the last year means the service has been permanently killed?

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11 replies

  • Community Debut
  • 1 reply
  • October 31, 2024

I would assume so. I was just looking for the same answers


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  • Contributor
  • 7 replies
  • January 7, 2025

I’m in the same boat as well. I'm just checking to see if there is any update now that we are in 2025.


  • Community Debut
  • 1 reply
  • February 1, 2025

I’d like an official update/answer on this as well.


AJSUK
Community Debut
  • Community Debut
  • 2 replies
  • February 18, 2025

I have submitted a ticket to ask… Will see what they say.

I need to upgrade to have more monitors, so kinda stuck really


Kamakshi V
Community Manager
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  • Community Manager
  • 278 replies
  • February 18, 2025

Hi all,

As per the latest updates, we will be discontinuing both the sales and support services for Freshping.

If you have any questions or concerns, feel free to reach out, and I’ll do my best to provide further clarification by tagging the right folks here or connecting you with the appropriate team. I’m also checking internally to gather more information on this and will keep you updated.

 


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  • Contributor
  • 4 replies
  • February 18, 2025

@Kamakshi V   I think people are asking for updates, because we’ve heard hints in the past that this functionality was being rebuilt to be integrated more directly into FreshService.

Is there someone from the product team that could reply if this is still being looked at, or if its officially dead?  


AJSUK
Community Debut
  • Community Debut
  • 2 replies
  • February 19, 2025

I would like access to the SSL monitoring, as it ties into the FreshStatus system it makes sense to use both.


Kamakshi V
Community Manager
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  • Community Manager
  • 278 replies
  • February 19, 2025
halvorsond wrote:

@Kamakshi V   I think people are asking for updates, because we’ve heard hints in the past that this functionality was being rebuilt to be integrated more directly into FreshService.

Is there someone from the product team that could reply if this is still being looked at, or if its officially dead?  

Thank you for the clarity ​@halvorsond ! I’ll loop in our Product Expert here to share an update for you.


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  • Contributor
  • 5 replies
  • March 7, 2025

@Kamakshi V, can you nudge the Product Expert to chime in.


Kamakshi V
Community Manager
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  • Community Manager
  • 278 replies
  • March 7, 2025
copious wrote:

@Kamakshi V, can you nudge the Product Expert to chime in.

I’ll get back to you with an update soon and will ask my PM to join this thread! Appreciating your patience here.


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  • Contributor
  • 4 replies
  • March 7, 2025

@Kamakshi V  Looking forward to it.  Recently reached out to our CSM on this topic, and were told that it doesn't exist, and there’s no development.  So happy to hear that ‘maybe’ thats not true!

 


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