Will the new slack collaboration have an option to push all thread updates back to a ticket as a private note in the same way as shown in the video via teams?
this was added as part of the August 23 release notes
+1Hello @Andrew,
I’m looking for the same information, were you able to do it for Slack (push all thread updates back to a ticket)?
I don’t see any option to do so atm.
Thanks,
Matthieu
+1
+3Has anyone had any update on this?
+16Hello
+1Hello, did you get a chance to import conversation feature
https://support.freshservice.com/en/support/solutions/articles/50000008586-collaboration-on-tickets-slack#:~:text=Ability%20to%20import%20conversations%20from,next%20to%20the%20channel%20link.
If yes, did it meet your usecase?
andrew.barber wrote:
Will the new slack collaboration have an option to push all thread updates back to a ticket as a private note in the same way as shown in the video via teams?
this was added as part of the August 23 release notes
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