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I am sure that its simple and something i may have overlooked, however, has anyone run across the, Unable to reach app. Please try again.  when attempting to create a ticket from Teams?

Hi.

Not having run into this, but sounds like an Authentication issue. Did you double check the setup process specially the authentication?

 

Sincerely,

 

Good afternoon! It looks like we are having this issue as well after installing. We did go through everything in the walkthrough here: Freshservice Integration with Microsoft Teams : Freshservice

Good afternoon! It looks like we are having this issue as well after installing. We did go through everything in the walkthrough here: Freshservice Integration with Microsoft Teams : Freshservice

I’d suggest then to submit a support case in order they could assist further.

 

Regards,

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