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Hi,

I am unable to update the latest version of custom app to production environment.

No proper error is being displayed when I try to save the settings upon update. This same version has been deployed and tested successfully in sandbox.

Attached screenshot for reference.

 

Hi @shrikini 

Could you please provide the freshservice domain as yourcompanyname.freshservice.com completely and check if the issue persists?

Thanks

Hi Rajgopal,

This is configured in that way so that for different environments (Sandbox/Prod) we pass only the domain name and not the entire URL.

The URL is configured at the Requests.json something like this:

 

Hi @shrikini 

Could you please provide the freshservice domain as yourcompanyname.freshservice.com completely and check if the issue persists?

Thanks

This one still throws the error and issue persists.

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