Can Freshdesk’s scheduler function as a reservation system? I need to allow my teachers to reserve our shared computer carts; any way to leverage Freshdesk as a solution?
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Hello,
Freshdesk Scheduling Dashboard will need manual intervention on your part where a support agent has to assign the computers to the teachers and keep a track of the assigned devices.
Freshservice would be better suited for this request.
You can use the Loaner Service Item functionality within Freshservice for your requirement.
Further details can be found here: https://support.freshservice.com/support/solutions/articles/226464-loaner-service-item
You can request a demo here https://freshservice.com/demo-request and one of Freshworks Solution Engineers will reach out to you to help set it up.
Hope this helps.
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