If you have a custom ticket field in Freshdesk, is it possible to expose and set that field when creating a ticket in Salesforce? For example. a “Job” number or ID to be set on the ticket. A Salesforce user could either set the custom ticket field manually or dynamically.
Question
Salesforce App Create Ticket with Custom Field
Informative Post. Thanks for sharing. SevenMentor Salesforce certification training in Pune follows a comprehensive knowledge approach for learning Salesforce Developer and Salesforce Director skills.
Reply
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social Login
Login with LinkedInor use your username
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.