Greetings @Nirmal7596. Thanks for contacting Freshworks community. 

I understand you would like to increase the width of the pop-up. It appears that you have already submitted a support ticket with us, and we are currently investigating the feasibility with the appropriate team. We are eagerly awaiting their response. If you have not yet submitted a ticket, please provide us with a screenshot of the window you are attempting to enlarge so that we may check the feasibility and provide assistance. 

Thank you.

Sujitha.