#WinWithMarketplace - Customise your workflows, enhance efficiency

  • 16 April 2024
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#WinWithMarketplace - Customise your workflows, enhance efficiency
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Hello Freshworks Community!

Welcome back to our #winwithmarketplace series! While you leverage Freshworks products to deliver an exceptional customer experience, the Freshworks Marketplace brings together a wealth of apps to meet all your integration, customization, and automation needs.

As we dive into the second month, our spotlight shifts towards an essential component of productivity and efficiency: workflows. This edition unveils a list of top apps, chosen to help you customize and enhance your workflows within the Freshworks ecosystem. Whether you’re aiming to optimize your strategies, streamline communication, ensure data protection compliance or more, we’ve got the app recommendations for you.

 

🔗 Google Analytics

 

Empower your team with deep insights into customer behavior and website interactions, enabling data-driven decision-making to optimize strategies and improve customer satisfaction. This integration helps identify opportunities for enhancing user experience and pinpointing areas requiring attention.

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🔗 Customize from Email Address

 

Enhance communication flexibility and branding by using customized sender email addresses for different support scenarios, leading to more personalized and effective interactions. It also streamlines the management of outbound communications, making your responses more recognizable and trusted by your customers.

 

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🔗 GDPR Assistant

 

Simplify the process of maintaining GDPR compliance for customer data stored in Freshdesk, ensuring your customer support operations adhere to data protection regulations without extensive manual effort. This tool is invaluable for businesses looking to build trust by safeguarding their customers' privacy and meeting legal requirements with ease.

 

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🔗 Playstore - Freshdesk for mint

 

Streamline the process of managing and responding to PlayStore app reviews directly from Freshdesk, boosting engagement and ensuring timely support to enhance your app’s reputation. Quick and personalized responses to reviews can significantly improve user satisfaction.

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🔗 Tasks To Do

 

Elevate ticket management efficiency by enabling the creation of customizable task lists and tailored workflows, ensuring a more organized, prioritized, and effective support process. 

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Why not take a personalized journey through the Freshworks Marketplace and start exploring these game-changing apps today?

Your support team and customers will thank you! Head over to the Freshworks Marketplace and start exploring these apps today!

Should you have any comments/feedback, please drop them below.

 

Best

Niyathi


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