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We need an integration for Yeastar Call Center solution developed. Zoho desk ans Zendesk which are similar products to Freshdesk have already integrated with Yeastar, I see no reason why Freshdesk is yet to consider this

Hi @StillRay 

Greetings from Freshdesk community!

While we do not have Yeastar call center integration yet, I completely hear you! Should you feel that this could be a useful feature, please record your thoughts on this space https://community.freshworks.com/ideas

 
Our product team considers your request based on the number of upvotes and the priority for this feature. Your post could be valuable in tracking this!

we have the same issue 

Hi @roomeo,

 

We will definitely make some noise in our platform when we release product enhancements. We also recommend you to post this requirement in the ideas page along with other customers which will help our product managers to check the feasibility by knowing how many similar requests are raised -
https://community.freshworks.com/ideas

 

Thank you!

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