Skip to main content
Visit Freshworks.com Visit Freshworks

Hi guys.


We've been using FreshDesk for a couple of months.

Could you pls help us. 

Is it possible to use company fields in portal customization?


For example: {{ portal.user.company.name }}


Thanks in advance!



Hi Roman,


I found this on the knowledge base, gives all their liquid markup you can use:

https://support.freshdesk.com/support/solutions/folders/117130


To get the company your user is associated with, you can use this {{ portal.user.company_name }}


I found it here:

https://support.freshdesk.com/support/solutions/articles/65043-managing-user-access


Be careful though, some variables I've used which are documented don't actually work and you'll receive an error message instead - maybe they're out of date or something I don't know



Terms of Use