Can I import my membership system into Freshdesk's contacts?
Then if my client wants to log in to the customer platform to ask questions, then is he going to log in to my company's membership system, or is it a freshdesk platform?
Can I import my membership system into Freshdesk's contacts?
Then if my client wants to log in to the customer platform to ask questions, then is he going to log in to my company's membership system, or is it a freshdesk platform?
Hello Cindy,
I believe what you're looking for is SSO (Single Sign-on).
I suggest taking a look at the following article:
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