As of this morning our support team are unable to send any email replies to either staff or external customers. There does not seem to be an issue with notes being added to tickets. There has been no change to any email infrastrucutre or settings from out side. Please can this be looked into as it is massivley hindering out support team.
Page 1 / 1
Hi Andrew,
We can see that one of our support stars have reached out to you via this ticket and is currently working on the same to resolve this for you. We can communicate further via the same ticket for having a single point of contact. Thanks!
Reply
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.