My business takes care of medical clinics and chiropractors. Which means different x-ray technicians will call in from the same clinic over time. 

After migrating quickbooks, we have the "requester" as the practice manager. Although practice managers will never call in for support, their techs will. 

Rather than having to ask them who their manager is, is there a way to quickly create a ticket and assign a new person to a company we already have in our system? This way it would be much easier to work with.