I have developed a number of links to FreshDesk API including Create Customer, Create Ticket, Read Companies / Contacts, Read Tickets but struggling to get Update Ticket to work.

Here is my Code

    Public uRequestUri As String = "https://xxx.freshdesk.com"


    Public sAPIKey As String = " Our API Key]"


    Public uTickets As List(Of FreshDesk_Ticket)


    Public Class FreshDesk_Ticket


        Public id As Integer


        Public attachments() As Object


        Public cc_mails() As String


        Public company_id As String


        Public custom_fields As Object


        Public deleted As Boolean


        Public description As String


        Public description_text As String


        Public due_by As Date


        Public email As String


        Public email_config_id As String


        Public facebook_id As String


        Public fr_due_by As Date


        Public fr_escalted As Boolean


        Public fwd_emails() As String


        Public group_id As String


        Public is_escalated As Boolean


        Public name As String


        Public phone As String


        Public priority As Integer


        Public reply_cc_emails() As String


        Public requester_id As String


        Public responder_id As String


        Public source As String


        Public spam As Boolean


        Public status As Integer


        Public subject As String


        Public tags() As String


        Public to_emails() As String


        Public twitter_id As String


        Public type As String


        Public created_at As Date


        Public updated_at As Date


    End Class





Dim iJob = Integer = 7815 ' (This is an existing Ticket)


            Dim uTicket = New FreshDesk_Ticket


            With uTicket


                .status = 5


            End With


            Dim sResult As String = JsonConvert.SerializeObject(uTicket)





            Dim uFDConnection = New RestClient(uRequestUri)


            uFDConnection.Authenticator = New HttpBasicAuthenticator(sAPIKey, "")


            uFDConnection.AddDefaultHeader("Accept", "application/json")


            uFDConnection.AddDefaultHeader("Content-Type", "application/json; charset=utf-8")





            Dim uRequest = New RestRequest("/api/v2/tickets/" & iJobID.ToString, Method.POST)


            uRequest.RequestFormat = DataFormat.Json


            uRequest.AddHeader("Accept", "application/json")


            uRequest.AddHeader("Content-Type", "application/json")


            uRequest.AddParameter("application/json", sResult, ParameterType.RequestBody)





            Dim uResponse As RestResponse = uFDConnection.Execute(uRequest)

 It fails with the following error:

"StatusCode: MethodNotAllowed, Content-Type: application/json; charset=utf-8, Content-Length: 95)"

Content: "{""message"":""POST method is not allowed. It should be one of these method(s): GET, PUT, DELETE""}"

ContentEncoding: ""

ContentLength: 95

ContentType: "application/json; charset=utf-8"

Cookies: Count = 1

ErrorException: Nothing

ErrorMessage: Nothing

Headers: Count = 16

RawBytes: {Length=95}

Request: {RestSharp.RestRequest}

ResponseStatus: Completed {1}

ResponseUri: {https://xxx.freshdesk.com/api/v2/tickets/7815}

Server: ""

StatusCode: MethodNotAllowed {405}

StatusDescription: "Method Not Allowed"

If I remove the / between tickets and 7815 (the ticket number) I get this

"StatusCode: NotFound, Content-Type: application/json; charset=utf-8, Content-Length: -1)"

Content: " "

ContentEncoding: ""

ContentLength: -1

ContentType: "application/json; charset=utf-8"

Cookies: Count = 1

ErrorException: Nothing

ErrorMessage: Nothing

Headers: Count = 15

RawBytes: {Length=1}

Request: {RestSharp.RestRequest}

ResponseStatus: Completed {1}

ResponseUri: {https://xxx.freshdesk.com/api/v2/tickets7815}

Server: ""

StatusCode: NotFound {404}

StatusDescription: "Not Found"

Can anyone stop my error ?