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Cellular (Mobile) Device Information including SIM, telephone number, IMEI

  • October 30, 2024
  • 4 replies
  • 60 views

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Is anyone aware if the Freshservice discovery agent pulls any cellular information from Windows clients from WMI?

 

https://learn.microsoft.com/en-us/windows/client-management/mdm/devicestatus-csp#cellularidentities

 

If not, Freshservice, this asset information would be very helpful to be included in the CMDB.

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4 replies

eeha0120
Skilled Expert
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  • Skilled Expert
  • 738 replies
  • October 30, 2024

Hi.

This is currently not supported, as I understand.

Windows (full install) devices.

Linux

MacOS.

 

This would be a great idea.

As such, I suggest to submit it here:

Freshworks Ideas | Freshworks Community

Please, ensure to share the link in order we could vote for it.

 

Regards,


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  • Author
  • Skilled Expert
  • 6 replies
  • October 30, 2024

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  • 4 replies
  • October 31, 2024

When it comes to mobile device information, details such as the SIM card, telephone number, and device specifications play a crucial role in connectivity and functionality. Users may consider the benefits of ensuring their devices are properly registered, especially when looking into options such as dito sim registration. This process could potentially enhance the overall user experience by providing better service and access to features tailored to individual needs. Staying informed about device information and registration possibilities can lead to a smoother mobile experience.


  • Community Debut
  • 3 replies
  • March 19, 2025
Prieved wrote:

When it comes to mobile device information, details such as the SIM card, telephone number, and device specifications play a crucial role in connectivity and functionality. Users may consider the benefits of ensuring their devices are properly registered, especially when looking into options such as dito sim registration. This process could potentially enhance the overall user experience by providing better service and access to features tailored to individual needs. Staying informed about device information and registration possibilities can lead to a smoother mobile experience.

This post highlights how crucial it is to keep your mobile device details in check. At Globe, we see first-hand how proper SIM registration can unlock tailored services and enhance your overall experience. Staying informed means you’re always ready for better connectivity and functionality!


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