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I think I read that there’s a limit to the number of assets managed in FreshService and there is a cost to increase the limit, is that correct?

if so, what’s the initial limit?

I think I read that there’s a limit to the number of assets managed in FreshService and there is a cost to increase the limit, is that correct?

if so, what’s the initial limit?

 

Hi.

FreshService comes with a base availability of 100 assets.

If you need more, they are sold in packages of 500 assets.

 

Regards,

Elvis.

I think I read that there’s a limit to the number of assets managed in FreshService and there is a cost to increase the limit, is that correct?

if so, what’s the initial limit?

Just to be clear if anyone else reading this. Managed means assets added by the agent or the probe. 
Assets added by external sources like CSV, Intunes do not count. 

I think I read that there’s a limit to the number of assets managed in FreshService and there is a cost to increase the limit, is that correct?

if so, what’s the initial limit?

Just to be clear if anyone else reading this. Managed means assets added by the agent or the probe. 
Assets added by external sources like CSV, Intunes do not count. 

Daniel - so i could import my 2000 intune assets into Freshservice without buying additional licenses?

I think I read that there’s a limit to the number of assets managed in FreshService and there is a cost to increase the limit, is that correct?

if so, what’s the initial limit?

Just to be clear if anyone else reading this. Managed means assets added by the agent or the probe. 
Assets added by external sources like CSV, Intunes do not count. 

Daniel - so i could import my 2000 intune assets into Freshservice without buying additional licenses?

yes, Freshworks only charge if they do the transformation of the information on the asset and adds it to Freshservice

Assets added using CSV or the Intune app are not charged for of today , the may change that but I haven’t heard anything about it. 
 

One month later and this aged like milk.

Asset package has increased in price + the separation between managed and unmanaged assets will be removed. A pure money grab. Quite disappointing.

One month later and this aged like milk.

Asset package has increased in price + the separation between managed and unmanaged assets will be removed. A pure money grab. Quite disappointing.

:( 

​@MariamP 

Yep, this now unfortunately includes all assets - including those uploaded by CSV. So OPs example of 2000 Intune assets via CSV will now require 4x assets packs to cover. Seems like money grab

correct, see discussion here: 

 

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