Skip to main content

Is it possible to have multiple software asset items associated with a single contract? E.g. we have one contract with Microsoft, one with Adobe, etc, and those include licenses for different software products. But the contract seems to only allow association with a single software item. Is there something I’m missing or is it essentially required to duplicate every contract for every software item it includes?

Hi ​@imscavok,

Currently, Freshservice allows only one software asset to be associated with a single contract. To work around this limitation, you would need to create individual contracts for each software item covered under a broader agreement, such as with Microsoft or Adobe. This is the default behavior, and associating multiple software items with a single contract is not supported at this time.

However, this feature has been identified as a future enhancement request and is being considered for implementation.


Hi ​@imscavok,

Currently, Freshservice allows only one software asset to be associated with a single contract. To work around this limitation, you would need to create individual contracts for each software item covered under a broader agreement, such as with Microsoft or Adobe. This is the default behavior, and associating multiple software items with a single contract is not supported at this time.

However, this feature has been identified as a future enhancement request and is being considered for implementation.

Do you have an example on how this would be done efficiently?  If I have a contract with 50 different products I would need to create 50 different contracts for each app.  


Reply