Is it possible to have multiple software asset items associated with a single contract? E.g. we have one contract with Microsoft, one with Adobe, etc, and those include licenses for different software products. But the contract seems to only allow association with a single software item. Is there something I’m missing or is it essentially required to duplicate every contract for every software item it includes?
Hi
Currently, Freshservice allows only one software asset to be associated with a single contract. To work around this limitation, you would need to create individual contracts for each software item covered under a broader agreement, such as with Microsoft or Adobe. This is the default behavior, and associating multiple software items with a single contract is not supported at this time.
However, this feature has been identified as a future enhancement request and is being considered for implementation.
Hi
Currently, Freshservice allows only one software asset to be associated with a single contract. To work around this limitation, you would need to create individual contracts for each software item covered under a broader agreement, such as with Microsoft or Adobe. This is the default behavior, and associating multiple software items with a single contract is not supported at this time.
However, this feature has been identified as a future enhancement request and is being considered for implementation.
Do you have an example on how this would be done efficiently? If I have a contract with 50 different products I would need to create 50 different contracts for each app.
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