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Question

Possible issue with Chromium based browsers in Assets


shs_tim.hobson
Skilled Expert
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We have an issue with Chromium based browsers when agents add an asset to our inventory, under the Asset Type field, the drop down only shows 1 asset type. This is an issue in Chrome and Edge however in Firefox and Brave this is not an issue.

 

We have tried inprivate and incognito settings in the 2 affected browsers and the issue remains.

 

Hoping it’s not just us and others have the same issue too.

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3 replies

  • Community Debut
  • 2 replies
  • March 13, 2025

We are experiencing the same issue.  I raised it with Freshservice Support yesterday and was informed “this is an ongoing bug in Freshservice and our developers are working on fixing”

Hope that puts your mind at rest that it is not unique to your environment


  • Community Debut
  • 2 replies
  • March 13, 2025

We are also seeing this same issue in our tenant. 


  • Community Debut
  • 2 replies
  • March 14, 2025

I have not heard anything back on my ticket with Fresh, but I just went in to check and I appear to see all our asset types.

Just in case others were waiting too


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