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I was trying to create some reporting around assets and software and relationships between them and found that I wasn’t able to create any reporting to show the relationships between assets or between assets and software. Does anyone have any recommendations on how to do this? The only way I can see to view these is on a one-off basis. We’d like to have a view of our whole environment, and ideally it’d be great to have a report we can export to see what’s set up and how.

I think that indeed that is currently not possible.

I’d suggest to dig into the Developers Community (Freshworks Developer Community), post an idea here (Freshworks Ideas | Freshworks Community), share the link to it in order to vote for it, and even submit a support case.

 

Regards,

Hi,

The reporting requirement on Asset relationship is an enhancement request which is raised to Product. This feature is under internal review. 

Thanks,
Shafeer
Freshservice Team

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