Hi Freshservice users 

I’m curious to learn how different teams handle retiring IT assets in Freshservice or other asset management workflows.

Once a laptop, server, or router reaches end-of-life or goes off-contract:

Do you archive the asset?

Mark it as disposed?

Or do you have a specific workflow for decommissioning?

Also, what do you do physically with te retired equipment?
We're involved in secure and eco-friendly IT scrap disposal, and I'm exploring how businesses align digital asset retirement (in Freshservice) with actual e-waste handling. Here’s an example of what we do: IT Scrap Solutions

Would love to hear your steps — especially any automation tips you’ve set up in Freshservice for asset retirement.