Question

Create a service request through Web Request - missing email error

  • 21 April 2024
  • 2 replies
  • 15 views

Userlevel 1
Badge +3

 

Thanks for your help… I tried soooooo many things to get this through, just can’t find it :/

 

 

 

 

 


2 replies

Userlevel 7
Badge +13

 

Thanks for your help… I tried soooooo many things to get this through, just can’t find it :/

 

 

 

 

 

Hello,  First e-mail shouldn’t be a array. 

email": "tom@outerspace.com"

Userlevel 7
Badge +13

Custom fields need to be with _ and not space.
I would recommend doing a GET on the service item it self to get the correct field names. 

https://api.freshservice.com/v2/#view_service_item

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