Current;y, I want to pass in the ticket.description to webhook but ticket.description has the html code in it like “<div>test</div>”. I found the api in freshservice developer has ticket.description_text to send without html code. But I can’t find the option in json content. Anyone has any ideas?
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Current;y, I want to pass in the ticket.description to webhook but ticket.description has the html code in it like “<div>test</div>”. I found the api in freshservice developer has ticket.description_text to send without html code. But I can’t find the option in json content. Anyone has any ideas?
Switch to Advanced then you can build your own payload. (the webhook function in the action node is deprecated, use the deprecated node)
Then you use Powerful Placeholders with Liquid Filters : Freshservice ( check the last section )
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