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Question

Generate unique tasks for each object selected in multi dropdown

  • April 26, 2023
  • 1 reply
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Ryza
Apprentice
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I am trying to create a ticket where a manager can select multiple users from a multi dropdown where each user then has a task created in the workflow for them so agents can track doing the task for each user. At the moment there is no way to separate the information in the multi dropdown e.g in the placeholders you can’t have a place holder for each bit of information added just one placeholder that includes everything. 

Is there a way to do some sort of “for each” loop in the workflow so we can separate out the info added in a multi dropdown

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Daniel Söderlund
Skilled Expert
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Ryza wrote:

I am trying to create a ticket where a manager can select multiple users from a multi dropdown where each user then has a task created in the workflow for them so agents can track doing the task for each user. At the moment there is no way to separate the information in the multi dropdown e.g in the placeholders you can’t have a place holder for each bit of information added just one placeholder that includes everything. 

Is there a way to do some sort of “for each” loop in the workflow so we can separate out the info added in a multi dropdown

Hi, 

There are no loop/for each function in the workflows. 


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