There is no content field option to add to PO form fields as we can on ticket form fields. We have resorted to a dropdown with a singular really long option for terms and conditions which is a mess on the PDF.

There is 0 automation at all with purchase orders either.

We associate a PO from a service request and the associations tab does not even show it as linked to the service request.

I have been looking at using API/Web requests but there is absolutely no information that links the PO to the request from the response bodies.

Can this feature please be re-looked at?

We would like to add an additional department as a workspace to use this feature, but this would require a full license per person as business agents for some reason cannot use this function. With the limitations it has, I don’t see why it should not be accessible for business agents who are given the permissions.