Question

Trying to connect via API without success

Hello team.

Are there any restrictions when using the API key in a free account?

I am trying to connect via the API key and my account name, but the connection is not established.

I’m using the API Key from the Profile Settings

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+1

Hi,

Hope you are well,

Can you try specify the authentication as “Basic Authentication” and the user name will be the API key and password is “X” .
Also please use the default FS URL in your End Point

Freshservice Solution Architect

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