Workflow Automator trigger on Create Task

Freshservice's Workflow Automator does not support triggering workflows based on task creation or updates. To work around this limitation, you can consider a few alternatives. One option is manual triggering, where after creating or updating a task, you manually initiate the desired workflow. While this requires user intervention, it ensures that the necessary actions are executed. Another option is custom integration using Freshservice's APIs. You can develop an integration that monitors task creation or updates and programmatically triggers the necessary workflows. This approach requires development resources but can provide a seamless automation experience tailored to your needs.

kunalpatel wrote:

I have project and tasks under it, want to trigger workflow Automator when a task is created/updated under the project tasks. 

I have the event when a task is created/updated add with parent module as 'changes' but it's not getting triggered.

 

 

WF are working on automations on the Projekt module as well. Until then we are stuck with manually doing updates. 
The event you are using are for Change/ticket tasks created by an agent.