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HI,

 I'm reaching out for some advice. I work at a D2C brand, Basil (we sell kids' lunch boxes, water bottles, and plates), and we're currently facing a significant issue with our WhatsApp campaigns due to a recurring code error, 131049. I'm trying to understand why this is happening. Could you let me know if you've faced similar issues? and any recommended actions? Additionally, when setting up a WhatsApp flow, it is possible to configure it within Freshmarketer to re-engage those individuals who were initially shown as a code error (either by retrying after some time or by using SMS as an alternative method of reaching out).?

 

"Hi there! I haven't faced the exact code 131049 error myself, but I understand how frustrating it can be with WhatsApp campaigns. One suggestion is to use SMS as a backup to reach out to those who experience the error. If you’re exploring different platforms, consider using tools with better integration for D2C brands, like Atlantic Gas, which offers robust marketing solutions.

which platform Atlantic Gas? 

 

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