Virtual Round Table
Wed, 7 Dec, 15:00 - 16:00

Agent Roundtable III: Being a Good Team Member in Customer and IT Support

About this event

This is the last of the 3-part Agent Roundtable series for 2022, and we are excited to be ending with a bang!  

❄️❄️ Calling all agents who are good team members in this remote work world and who help to foster a better team environment of positivity, support, and knowledge-sharing. ❄️❄️

Join us to 

  • Learn how you can spread good teamwork remotely and on-site

  • Hear real-life examples of how a helping hand has made a substantive difference in the happiness of a team

  • Explore tools you use within Freshdesk/Freshchat that can help you be a better team member and contribute to your community

Hosts of the hour:

Jill Gordon Clinical Customer Service Representative and Seasonal Support Lead, Riverside Insights
Joe Flanagan Technical Support Specialist, Riverside Insights
Vicky Richardson Customer Service Advisor, NBS
Kisha Ivey Ward Senior Partner Support Specialist, Ingram Micro
Foram Desai Team Lead Support, Patagonia Health

 

We would love for you to join us and chime in with tips, tricks and your very own best practices. RSVP!

Event details
Online event
Date and time
Wed, 7 Dec, 15:00 - 16:00 (UTC)