Agent Roundtable III: Being a Good Team Member in Customer and IT Support
Virtual Round Table
Wed, Dec 7, 3:00 PM - 4:00 PM (UTC)
Agent Roundtable III: Being a Good Team Member in Customer and IT Support
This is the last of the 3-part Agent Roundtable series for 2022, and we are excited to be ending with a bang!
Calling all agents who are good team members in this remote work world and who help to foster a better team environment of positivity, support, and knowledge-sharing.
Join us to
Learn how you can spread good teamwork remotely and on-site
Hear real-life examples of how a helping hand has made a substantive difference in the happiness of a team
Explore tools you use within Freshdesk/Freshchat that can help you be a better team member and contribute to your community
Hosts of the hour:
Jill Gordon
Clinical Customer Service Representative and Seasonal Support Lead, Riverside Insights
Joe Flanagan
Technical Support Specialist, Riverside Insights
Vicky Richardson
Customer Service Advisor, NBS
Kisha Ivey Ward
Senior Partner Support Specialist, Ingram Micro
Foram Desai
Team Lead Support, Patagonia Health
We would love for you to join us and chime in with tips, tricks and your very own best practices. RSVP!