Hey Freshworks community fam!
I’m Srikanth Karunakaran, Technical Account Manager at Freshworks, your technical expert of Freshchat. Are your ready to elevate your customer support experience to the next level? Learn how you can tailor your FreshChat widget to perfectly match your brand's identity and captivate your audience in this blog.
Branding Made Easy:
- Add Your Brand Logo: Infuse your brand's personality into every interaction by incorporating your logo directly into the chat widget.
- Tailor Appearance to Your Website: Seamlessly integrate the widget with your website theme for a cohesive and professional look.
- Craft Personalized Welcome Messages: Greet your customers with a warm and inviting message tailored specifically to your brand voice
Alright, lets gets started!:
Steps to follow:
1. Access Admin Settings: Navigate to your FreshChat account's Admin settings.
2. Choose Web Channel: Select the web channel option.
3. Modify Widget Appearance: Navigate to the widget section and click on "Appearance" to make the desired changes.
4. Save and Voila! Your widget now seamlessly blends with the aesthetics of your website.
Screenshots for your reference:
Looking for Even More Customization?
If you're feeling adventurous or have a tech-savvy team, dive into our developer documentation for advanced customization options. Explore sample code snippets and unleash the full potential of your FreshChat widget!-https://developers.freshchat.com/web-sdk/v2/#customisation-wgt
Frequently Asked Questions:
1. Dark Theme Support? While we don't offer dark themes out-of-the-box, you can easily tweak the chat window's background color to achieve a sleek black aesthetic using CSS.
2. Custom Logo Integration? Absolutely! Utilize our developer's documentation to seamlessly swap out the default FreshChat bubble with your own custom logo. oLearn How](https://developers.freshchat.com/web-sdk/v2/#custom-logo-change)
3. Widget Positioning Flexibility? Flexibility is our middle name! Easily adjust the widget's position from left to right or vice versa within the UI. For more advanced positioning options, tap into our developer resources for step-by-step guidance. uExplore Positioning Options](https://developers.freshchat.com/web-sdk/v2/#change-chat-bubble-position)
Ready to leave a lasting impression on your customers? Start customizing your FreshChat widget today and watch your support engagement soar to new heights!
Cheers,
Srikanth Karunakaran