Question

API created Ticket with PDF Attachment - PDF is blank

After much trial and error, I have finally managed to get MS Power Automate to create a FreshService ticket with a PDF attachment.

However, while the FreshService ticket shows an 8Mb PDF attachment, When I open the PDF document it’s completely blank.

Any thoughts on what I may have done wrong?

ADDITIONALLY: I can send the exact same file in MS Power Automate via email, and the PDF document shows correctly when opened.

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