Hi Freshworks Community!
I wanted to start a conversation around custom launchers and user control inspired by a tool I recently explored called Bloxstrap — a lightweight, customizable launcher for Roblox. While it’s designed for gaming, its core philosophy resonates deeply with what we aim to achieve in SaaS environments like Freshdesk, Freshsales, and beyond.
Bloxstrap allows users to:
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Launch multiple instances
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Customize runtime settings
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Choose specific software versions
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Run offline when needed
These features remind me of what many of us crave in business tools: speed, control, and tailored workflows.
What if we applied this logic to Freshworks products? Imagine:
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A mini-launcher that toggles between support environments (test/live)
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Version-specific views for different CRM workflows
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Offline-ready interfaces for agents in low-connectivity zones
Have you ever created a custom integration or mini-dashboard for Freshworks products? I’d love to hear how others in the community approach modularity, UX, and performance optimization.
Let’s share ideas that make our workflows lighter and smarter — just like Bloxstrap does in its space!
— Hassan