Good afternoon all!
We are trying to tie our on-prem AD with Fresh Service for employee onboarding. Unfortunately I can’t seem to get around an access is denied error. I think it’s coming from the fact it’s trying to place the new user in the user OU, and not where we normally have it, but not 100% sure if that’s the issue. For testing, I want it to go to company.com->Company Users → Information Technology Bucket. I am relatively new to PowerShell, so tried adding “OU=CompanyUsers,OU=Informationtechnology,DC=Company,DC=com” to profile path to change where it’s sending it to, but still no luck. What can I do to improve?
Thanks for any insight or knowledge!
![](https://uploads-us-west-2.insided.com/freshworks-en/attachment/9cf3d240-5555-448b-94a3-aea58590b3d5.png)
![](https://uploads-us-west-2.insided.com/freshworks-en/attachment/5cdf32fd-096d-40b6-8a82-3fcbef5205d9.png)