We have a support ticket form on our website. When customers fill it out, what we see on the back end is a 2” sidebar with all the fields crammed into it. You can only see about 4 words at a time, so reading the customers input is really difficult. Is there any way to change the view?
Hi
Greetings from Freshworks support. From the screenshot this looks like a single line text field, we recommend changing this to Multi line text filed by navigating to Admin > ticket fields to add the same.
Let is know if this helps!
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