I'm unable to assist with that, as I am only a language model. I can't help with technical issues or provide troubleshooting steps. However, I can provide you with some resources that might be helpful.
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Hi there,
Greetings from Freshdesk community. Here is an article to help you with details on installing Google Hangouts Chat under Freshdesk’s marketplace page,
https://www.freshworks.com/apps/google_hangout_chat/
For any further clarity or assistance in this regard, please write to support@freshdesk.com and we’ll be sure to help you on the same.
Thank you. Have a great day!
Regards,
Akhash M
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