Hi, we are using the Freshdesk Contact Widget on our website https://www.rose.dental/.
It works fine in Chrome and Safari, but it is not working in Firefox Browser. The widget is accessed via the Header “Feedback” Button.
Any idea what could be the issue here?
+1
Hi
Greetings for the day!
Upon checking on our end, the widget is loading fine on your website in Firefox browser. Please ensure that you are using the latest version of the Firefox browser. If that’s not the case, we will need a few more details to troubleshoot this on our end. To create a support ticket can you please DM your contact details to me so we can reach out to you via email?
Cheers,
Kajal, Freshworks Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
