Hi @Moniquevanz 

Greetings from Freshworks Community

I understand that you would like to reorder the tag field in ticket properties. I am afraid this would not be possible. But we do have an option where in we can hide the Tag field using marketplace application available under admin → app->Hide Fields. 

This is done based on user roles.

Here is the link for application :- https://www.freshworks.com/apps/hide_fields/

Please do not hesitate to write back incase of any concerns or follow up questions.