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Question

How can I connect eBay with Freshdesk (without ChannelReply)

  • 12 July 2024
  • 1 reply
  • 20 views

Hi community,

 

wie use freshdesk as our central tool for customer service. Ebay is one of our biggest sales channels (besides our own online shop). Therefore we would like to integrate ebay with freshdesk as well.

I know that there is channelreply - but is there any other way to do so?

I forwarded all mails to freshdesk, but it was not possible to answer. Since it is such a famous channel, I guess there might be other options.

Thanks a lot!

1 reply

Userlevel 2
Badge +5

Greetings @alteserien. Thanks for contacting Freshworks community. 

 

I understand that you are seeking an alternative option for integrating ebay. I will check with the Freshdesk product team to determine its feasibility. In order to proceed, I would require your account details. Please check your direct messages and provide the requested information so that I can create a ticket and offer further assistance.

 

Thank you.
Sujitha Dhanaseelan.
Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service 

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