Actually, I’m new to freshworks and want to become an agent for them. But having no knowledge about that. I’ve developed an thop tv app and want sale it. Adding with kindly tell me about Freshdesk Agent fundamentals.
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Hello
You can sign up to Freshworks Academy using this link https://www.freshworks.com/academy/ and take up the course Freshdesk Agent Fundamentals https://www.freshworks.com/academy/courses/freshdesk-agent-fundamentals/ to master the basics.
I hope this helps you. If you need any further help, you can always write to support@freshdesk.com and we’d be glad to help you explore more.
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