Hi.

Do you mean this?

Product updates | Freshdesk by Freshworks

Regards,

Hi @phsolvd,

Good day to you. In Freshdesk, we don't have specific versions like traditional software; instead, we continuously update and improve the platform. However, if you're looking for the latest product updates and release notes, you can click on "Help and Support" within your Freshdesk account. There, you'll find information about any recent changes, updates, and new features.

You can also use Product updates | Freshdesk by Freshworks to access the same.  

Regards,

Yusuf Ahmed

If you mean what kind of plan you are on, you can check this under https://yourdomain.freshdesk.com/a/admin/subscription or https://yourdomain.freshdesk.com/a/admin/explore.