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I have a craze to change the font style to all around me so I see the very interesting fonts style on Ezee Fonts  so I want to make a profile on fresh work please let  me if anyone know about this

Hello @scarlettthomas77,

 

At the moment, Freshdesk provides a list of font stylings that can be used while composing messages/replies to your customers. You can navigate to Admin > General settings > Helpdesk, choose the required font in the Agent portal default font preference option and save the changes. 

You can also provide the ability for agents to choose the font styling by toggling on the ‘Font preference for agents’ option.

 

 

Cheers,

Freshdesk Community Team

 

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