Is it possible to translate automatically translate by machine the knwoledge base in freshdesk?
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is it possible to translate the knowledgebase automatically with a translator app?
Best answer by Yusuf Ahmed
Hi
Welcome to Freshworks community. Unfortunately, we currently do not have an option for automatic translation of the knowledge base in Freshdesk. However, you have the ability to manually add relevant translations to each article based on the supported languages configured.
For detailed steps on how to translate content, please refer to the following link: Setting Up a Multilingual Knowledge Base.
If you have any further questions or need assistance, feel free to reach out.
Best regards,
Yusuf Ahmed
+7- Community Manager
- 123 replies
- Answer
Hi
Welcome to Freshworks community. Unfortunately, we currently do not have an option for automatic translation of the knowledge base in Freshdesk. However, you have the ability to manually add relevant translations to each article based on the supported languages configured.
For detailed steps on how to translate content, please refer to the following link: Setting Up a Multilingual Knowledge Base.
If you have any further questions or need assistance, feel free to reach out.
Best regards,
Yusuf Ahmed
Yusuf Ahmed, Freshworks Community ||Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)
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