I've been trying to install the Freshdesk-Salesforce app, but it keeps throwing an OAuth error even though the client ID and secret are correct.
redirect url that i used : https://oauth.freshdev.io/auth/callback
i just simply followed the below link for setup.
https://support.freshdesk.com/support/solutions/articles/50000009747
Hi
Greetings from Freshworks Community
Thank you for providing a detailed explanation of the issue.
Based on the information you've shared, it appears that the Salesforce domain may have been entered incorrectly during the setup process. This could be the root cause of the issue you're encountering. Please ensure that the domain is in the correct format, which should be:
acme.my.salesforce.com
(replacing "acme" with your actual Salesforce subdomain)
Could you please try adding the url in the above mentioned formation and let me know if that helps, if not I would request you to please help us with the HAR file so that we can have this checked.
Article :- How Do I Create a HAR File From My Browser to Send to the Freshworks Support Team?
You can record the HAR and drop an email to support@freshdesk.com and we'll be happy to assist further!
Thanks
Madhu
Hello
Yes it is working now.
Thank you
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