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Is there a reference for all the possible placeholders? For example, there are

 {{ticket.company}}  

{{portal_name}}

{{contact.name}}

etc.

Is there a reference somewhere to all available whatever.whatevers and this_thats?

Hi.

You might check these:

Dynamic Placeholders : Freshdesk

Dynamic Placeholders : Freshdesk

However, I’d suggest to submit a support case, as they might not be fully updated.

 

Regards,

Thanks so much, that is exactly what I was looking for.

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