I have the case where I need a custom field on the Service Categories. I want to safe one more custom string field which would be used to store custom data. Is it possible to create a new field rather than we currently have only “Category Name” and “Description” fields?
Best answer by eeha0120
View originalAs I noticed, you currently have the option to modify the child(Service item) fields. I want the same, but on the parent level for the Service Category.
+11
Hi.
AFAIK, that is currently not possible.
Seems like a valid request. I’d suggest you to create an Enhancement Request (in case it does not exist) and share it in order we would vote on it.
Please ensure to add a Use Case.
You can submit your Enhancement Request here:
Freshworks Ideas | Freshworks Community
Regards,
Here it is, thank you :)
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