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I have the case where I need a custom field on the Service Categories. I want to safe one more custom string field which would be used to store custom data. Is it possible to create a new field rather than we currently have only “Category Name” and “Description” fields?

As I noticed, you currently have the option to modify the child(Service item) fields. I want the same, but on the parent level for the Service Category.

Hi.

AFAIK, that is currently not possible.

Seems like a valid request. I’d suggest you to create an Enhancement Request (in case it does not exist) and share it in order we would vote on it.

Please ensure to add a Use Case.

 

You can submit your Enhancement Request here:

Freshworks Ideas | Freshworks Community

 

Regards,

Here it is, thank you :)

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