Our customers share External Channels on Slack with our company. I want them to be able to open new tickets directly in on our shared channels with the /ticket command. This should pull up our standard form (the one that can't be deleted on the platform). Is this possible?
Join the Community or User Group to Participate in this Discussion
Reply
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.