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I’m currently setting up SSO for my portal users, is there a way to auto provision them if a user dont have an account yet when signing in using SSO it will auto create the account?

Forgot to mention im using OneLogin SSO


Hi @freyamobes2 

Greetings from Freshworks Community!

When a user who is already a contact in IDP logs in to Freshdesk, a corresponding contact will be generated in your Freshdesk account automatically.

Hope this helps!

 

Cheers,
Sneha.


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