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Hello

 

Is there a way to see or download a log of all users login? (not agents, normal users)

 

Yhank you very mych

Hey @1la 

We currently don’t have a system to log all the information's about end-users(customers) login details with any of our plans in Freshdesk. However, you would be able to view/retrieve logs externally with your Identity Providers (SAML, OAuth, etc.) having an SSO setup for your customer on the portal.

Aldrin,
Freshdesk Community Team

 


I hope you would add this feature

 

 

 

 

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