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Hi 

 

I was looking for if there is a way to achieve below two things 

 

  1. Search faq articles from knowledge base with some filter in it . For example if i have multiple products whose FAQs are stored in the same account and i want to use the search API of FAQs using some filter that will only fetch FAQs with that particular filter ( I saw that Fresh-chat mobile SDK offers this as solution but does not have APIs associated with it) 

 

2 . Use FD knowledge base similar to how FC knowledge base is created in SDK (with all the filtering capabilities that they have ) 

Hey @Csp101 ,

Greetings from Freshworks Community!

I absolutely agree with your points here. I would kindly request you to add them under the “Ideas” space so that Community can upvote your idea.
https://community.freshworks.com/ideas

Thank you,
Jebas D.

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